Accessibility Standards
Our commitment to digital accessibility
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Our Commitment
Safavieh is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Accessibility Features
We have implemented the following measures to ensure accessibility:
- •Keyboard navigation support throughout the website
- •Alternative text descriptions for images
- •Clear and consistent navigation structure
- •Sufficient color contrast for text readability
- •Resizable text without loss of content or functionality
- •Form labels and error messages for screen readers
- •Skip navigation links for screen reader users
- •ARIA landmarks and labels where appropriate
Assistive Technology Compatibility
Our website is designed to be compatible with the following assistive technologies:
- •Screen readers (JAWS, NVDA, VoiceOver)
- •Screen magnification software
- •Speech recognition software
- •Keyboard-only navigation
Browser Compatibility
Our website is optimized for use with current versions of Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your preferred browser for the best experience.
Known Limitations
While we strive for complete accessibility, some content may have limitations:
- •Some older PDF documents may not be fully accessible. Please contact us for alternative formats.
- •Third-party content or applications may not meet the same accessibility standards.
- •Some interactive features may require JavaScript to be enabled.
Feedback & Assistance
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Email: customersupport@safavieh.com
Phone: (866) 422-9070
We aim to respond to accessibility feedback within 2 business days and to resolve issues within 10 business days when possible.
Continuous Improvement
Accessibility is an ongoing effort. We regularly review our website and conduct accessibility testing to identify and address issues. We are committed to providing an inclusive experience for all our customers.